Contact Us
Sweepstakes Casino Apps is an independent research and comparison site covering sweepstakes and social casino platforms available to US players. Whether you have a question about how we rate the sites on our list, spotted something that looks out of date, or want to suggest a platform for us to look into, this is the place to reach us.
What we can help with
We cover a specific corner of the online gaming world: sweepstakes casinos that use a dual-currency model — typically Gold Coins for casual play and Sweepstakes Coins (or an equivalent) that can potentially be redeemed for prizes. If your message relates to any of the following, we're glad to hear from you:
- Questions about how a site on our list handles welcome offers, daily rewards, or redemption thresholds
- Corrections — for example, if an operator has changed its eligible-states list, its bonus terms, or its redemption process since we last checked
- Feedback on our editorial ratings or how we ordered the options on the page
- General questions about how the sweepstakes model works, including "no purchase necessary" entry
- Requests to look into a new or upcoming sweepstakes casino
What we can't help with
We're a review and comparison publisher, not an operator, a payment processor, or a customer support desk for any of the brands listed on this site. That means a few things are outside what we can do:
- We can't access, verify, or make changes to an individual account held with any sweepstakes casino
- We can't process, expedite, or check the status of a Sweepstakes Coin redemption — that has to go through the operator directly, usually via the support contact listed in their app or on their site
- We can't confirm whether a specific site is legal for you to use in your state — laws around sweepstakes promotions vary by state and change over time, so that question is best directed to the operator's terms and, where needed, your own state's regulator
- We don't offer legal, tax, or financial advice. If you've redeemed prizes and have questions about how they're taxed, a tax professional or the relevant state and federal guidance is the right place to start
If your question is about an account, a pending redemption, identity verification, or a specific promotion, the fastest route is almost always the operator's own support channel — most sweepstakes casinos list this inside their app or on their website.
Before you write to us
A lot of questions we receive are already answered elsewhere on the site. It's worth checking these first:
- Our About Us page explains who we are and how we put our rankings together
- Our Responsible Gambling page covers support resources and how to think about setting limits, even in a sweeps-coin format
- Our Terms and Conditions page sets out how this site operates, including our approach to affiliate relationships
If you're specifically looking into options outside the sweepstakes model, our page on Non Gamstop Casinos UK 2026 covers a different market and player base, so it may not be relevant if you're based in the US.
What to include in your message
To help us respond usefully, try to include:
- The name of the platform your question relates to, if applicable
- Whether your question is about a review, an editorial rating, or something you noticed on the page
- Any relevant detail — for example, a screenshot description of an outdated offer, or the specific section of the page you're referring to
- Your general state or region, if the question relates to eligibility, since availability varies across the country
We read every message, though as an independent publisher we can't guarantee a response time, and we're not able to mediate individual disputes between a reader and an operator.
A note on how we work
Sweepstakes Casino Apps may earn a commission when readers click through to a listed operator, but this has no bearing on how we rate or rank the sites we cover. We also don't act on behalf of any operator — if you contact us about a specific brand, we treat that as feedback for our own research, not as a message we'll forward to the company.
Sweepstakes casinos aren't traditional real-money gambling, but they do involve chance-based games, and outcomes are never guaranteed. If gaming — sweepstakes-based or otherwise — stops feeling like entertainment, our Responsible Gambling page has resources worth reading.